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Interview with Mr and Ms Tiew, One Dental Malaysia


Mr. and Ms Tiew from One Dental Malaysia visited the Academy with a team of dental technicians on September 17-19th. During these two days the team did a training course Vertex™ ThermoSens.



Interview with Mr and Ms Tiew, One Dental Malaysia

What did you learn during the ThermoSens training?

We learned a lot about the training Thermosens, namely  the modelling, and the polishing of the work. We think that Onno, the dental technician is very flexible, and it is easy to work together. He understands quite well what the technicians want to know, the interaction is very good.

What can be improved about the training course?
Ms Tiew tells that for the participants it will be important, that there is an easy manual in picture form that indicates 3 or 4 steps that are important. She  informs us that now she has to take pictures of the display of the machine about waiting time, temperature etc.  A manual with some pictures will be more easy in order to follow the steps.

What is the position of Vertex products in Malaysia?
Vertex is available for many years in the Malaysian market. Most people know the Vertex products, but not the techniques, for example pouring technique with Castavaria. 
Concerning ThermoSens, we see a lot of possibilities to grow the business in Malaysia.

What is the position of One Dental in the Malaysian market?
We are an important top five player in the market. We are not the first, but we belong to the top 5. We carefully select our manufacturers and we want to sell quality.  Ms Tiew shows their teeshirt with on one sleeve One Dental printed on it and on the other sleeve Vertex-Dental Premium Quality printed on it. She is proud on it.

What is the reason while One Dental has choosen for Vertex-Dental?
The relationship is very important. Mr. Tiew informs us that he can easily work with Vertex by easy communication and that he can work with us on quality basis.

26 Sep 2012 - Interview with Mr and Ms Tiew, One Dental Malaysia
Mr. and Ms Tiew from One Dental Malaysia visited the Academy with a team of dental technicians on September 17-19th. During these two days the team...
18 Sep 2012 - Distributor Iran came to our Academy
  On August 27, 28  & 29 our distributor in Iran Pedram Ghavimi came to our Academy for course Vertex™ ThermoSens, Soft and...
17 Sep 2012 - Rik Jacobs interview
Rik Jacobs interview in Trouw: "Our luck is: people live longer, but their theet don't"
28 Aug 2012 - Rik Jacobs will give a lecture During the DLA
During the DLA - Northern Ireland Conference on  3rd November 2012 Rik Jacobs will give a lecture about Vertex™ ThermoSens.
28 Aug 2012 - Seminar about Vertex™ ThermoSens in Nottingham on September 15th
Rik Jacobs will give a seminar about thermoplastic material, Vertex™ ThermoSens in Nottingham on September 15th.
10 Jul 2012 - Award for best dental technology student
Fourth year students at the DHTA school of dental mechanics in Utrecht recently received their diplomas at a special ceremony held on 5 July.
21 Jun 2012 - Vertex-Dental company trip
Thursday and Friday 14 and 15 June saw a large contingent of Vertex staff set off for an exciting programme of activities organised for the...

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